Elout Consulting, ICT- en management consultants gespecialiseerd in kennismanagement, mobile device management en daaraan gerelateerde security vraagstukken. Elout Consulting is erg gecharmeerd van de Matrix42 oplossing in het portfolio van Q&A ICT Dienstverlening en ondersteunt graag haar eigen klanten en die van Q&A bij pakketselectie en implementatie trajecten.
De relatie tussen de directies van Q&A en Elout Consulting dateert sinds 2002 en wij verheugen ons allen op de hernieuwde en intensievere samenwerking.

Het bericht Samenwerking tussen Q&A ICT Dienstverlening BV en Elout Consulting verscheen eerst op Q&A ICT Dienstverlening B.V..

Tijdens onze gezellige “Pizza Sessie” zijn er leuke foto’s gemaakt van ons team door Marlou Vermunt van Get Chunky! Sfeerbeelden en Tekst.
Sommigen zijn al te zien op de site, met de andere foto’s is Marlou nog bezig om er leuke items van te maken.

Wordt vervolgd.

Het bericht nieuwe foto’s op de website verscheen eerst op Q&A ICT Dienstverlening B.V..

Het bericht Matrix42 wijzigt licentiestructuur verscheen eerst op Q&A ICT Dienstverlening B.V..

Het bericht 3 nieuwe klanten kiezen voor Matrix42 verscheen eerst op Q&A ICT Dienstverlening B.V..

Matrix42 enables organizations to centrally deploy, se­cure, monitor, manage and support corporate and em­ployee-liable physical and virtual mobile devices, across Apple iOS, Google Android, Blackberry, Symbian and Windows Mobile regardless of operating system, carri­er, network or location across virtual and cloud environ­ments.

Highly Scalable

Matrix42’s highly scalable architecture and solution is designed to support an unlimited number of devices and mobile data. Leveraging enterprise-class servers in state-of-the-art, highly secure data centers, Matrix42 scales quickly and efficiently as your mobility initiatives expand.

Secure Role-Based Access

Matrix42’s flexible role-based access control provides secure console access using custom roles. A user’s role can be tied to a specific device group (tier) and defines the capabilities available to that user. Matrix42 provides a detailed audit trail of users accessing the system and of events and actions taking place.

Mobile Email Gateway (MEG)

Matrix42’s Mobile Email Gateway provides an added lay­er of visibility and control on top of the existing corporate email infrastructure to ensure every device interaction is secure and compliant. MEG’s flexible rules engine defi­nes the business logic for allowing or blocking connecti­vity using white lists, black lists and a hybrid of the two.

Intelligent Notifications

u Matrix42’s highly scalable architecture and solution is designed to support an unlimited number of devices and mobile data. Leveraging enterprise-class servers in sta­te-of-the-art, highly secure data centers, Matrix42 scales quickly and efficiently as your mobility initiatives expand.

Mobile Device Management SDK (Software Developer Kit)

Matrix42 offers an SDK library of mobile device manage­ment features available for Integrated Software Vendors (ISV’s) or companies to integrate into custom business applications.

Web-Based Console – Single Pane of Glass

Matrix42’s web-based console is accessible over the web and optimized for PC or tablet browsers. Matrix42 leverages the latest HTML 5 standards to provide an in­tuitive user interface with customizable dashboards and views, advanced filters, searches and fast data processing through a single pane of glass.

Multi-Tenant Architecture

Matrix42’s multi-tenant architecture allows for one in­stance of the software to support multiple organizations (tenants) or groups within a large organization. Each tier (tenant) provides an additional layer of security, configu­ration, customization and access control.

API Integration

Matrix42’s seamless integration with key systems such as Directory Services, Exchange ActiveSync and Certificate Authority enables enterprises to leverage existing data to manage users and devices. Matrix42 offers its own APIs for additional integration of data across enterprise sys­tems and processes.

Robust Reporting

Matrix42 generates actionable, results-oriented reports and provides automated distribution to IT-defined lists. Enterprises can choose from Matrix42’s extensive library of reports or create custom reports based on specific data elements captured in the system.

Multi-Lingual Console

Matrix42 provides global enterprises with the ability to integrate multiple languages into one management con­sole and gives console users the ability to select their pre­ferred languages.

Mobile Telecom Management

Mtrix42 enables companies to reduce wireless expenses through real-time monitoring of voice, SMS, data and roaming usage across your mobile devices.

Centralized Management

Matrix42 Mobile Device Management can be deployed, managed and maintained on-premise using dedicated hardware or virtualized environments. This delivery me­thod provides the most control, flexibility, scalability and integration with enterprise systems.

Support and Services

With twenty years of experience in client systems manage­ment, Matrix42 offers the technical knowledge, industry experience and resources to ensure a successful implemen­tation across any organization. Regardless of the deploy­ment method or scale, implementing Matrix42 Mobile Device Management is a streamlined process due to the solution’s advanced design and company’s highly defined implementation methodology.

Het bericht Why Matrix42? verscheen eerst op Q&A ICT Dienstverlening B.V..

Matrix42 “Workplace Management” solution now combines mobile device ma­nagement with physical endpoint management, desktop virtualization, Cloud-delivery and service management into a new holistic management solution. This solution enables users to have transparent access to data and business services, be it internal or cloud-based, from any place and from any virtual or physical device at any time. Matrix42 Mobile Device Management, a robust, easy to use, enterprise-wide mobile device and WLAN management solution, is designed to track, monitor and manage an organization‘s physical and virtual mobile de­vices. Matrix42 provides today‘s IT and help desk functions with an integrated, real-time view and single pane of glass into your entire fleet of mobile devices. With Matrix42, you can increase the productivity of your mobile workforce as well as the ROI of your mobile applications. You can also streamline network management, minimize IT resource drain and improve diagnostic capabilities.

The Five Phases of Managing Mobile Devices

Deploy Devices

• Activate devices using SMS, email, URL and other flexib­le options
• Enroll corporate and employee-liable devices individu­ally or in scale
• Authenticate users and devices through basic and direc­tory services-based authentication
• Instantly configure policies, settings, certificates and access to enterprise accounts over the air
• Wirelessly provision internal and recommended apps through the enterprise app catalog

Reduce Risks

• Ensure authorized and compliant devices have secured access to business resources and accounts
• Protect personal and corporate data and the entire device through encryption and passcode policies
• Prevent unauthorized device use by locking down de­vice features and enforcing restrictions
• Audit devices for compliance with corporate policies, settings, applications, third parties and more
• Automate business policies for non-compliant or jailbro­ken devices

Monitor Devices

• Monitor both devices and network health status and statistics for exceptions
• Track user activity such as app downloads, voice, SMS and data usage against pre-defined thresholds, white or black lists
• Monitor system access and console user activity through detailed event logs
• Set up alerts and automated business rules for speci­fic device or network actions, user actions or system performance
• Generate actionable reports with automated distributi­on across the IT team

Manage Apps

• Streamline and automate mobile asset and inventory management
• Update and provision new policies, settings, cer­tificates, apps, software and access to enterprise accounts – Exchange Active Sync, Wi-Fi, VPN, CA, LDAP and more – over the air
• Push down configuration profiles, apps, software or remote lock/wipe commands on-demand, at a scheduled time or the next time a device or group of devices checks in

Support Users and Devices

• Perform device diagnostics remotely to identify issues
• Provide remote assistance to mobile users and com­municate from the console via SMS messaging
• Take remote control of a device for more efficient troubleshooting
• Provide users with remote management capabilities through a self-service portal
• Manage troubleshooting cases and system incidents using an integrated case management system

Het bericht Matrix42: Managing the Entire Mobile Device Lifecycle verscheen eerst op Q&A ICT Dienstverlening B.V..

Datum donderdag 13 oktober 2011
Locatie Amsterdam, ArenA
Website www.packagingevent.com/

Samen met Windmark en Matrix42, zal Q&A dit jaar op 13 oktober 2011, op het jaarlijkse Packaging Event aanwezig zijn. Tijdens deze dag kunt u terecht bij de professionals van Windmark, Matrix42 en Q&A. Zij vertellen u graag meer over oa; oplossingen op het gebied van systeem- en servicemanagement, migraties en packaging.

Aanmelden kan vanaf 5 september a.s. op www.packagingevent.com/

Graag zien wij u op het Packaging Event op 13 oktober a.s. in de Amsterdam ArenA!

Matrix42 is Gold sponsor van Packaging Event 2011

Het bericht Q&A aanwezig op het Packaging Event op 13 Oktober 2011 verscheen eerst op Q&A ICT Dienstverlening B.V..

The Matrix42 Mobile application provides a mobile service catalog and service desk for the iPhone. Its main features include:

• Provide a mobile help desk solution with integrated knowledge base and ticket tracking
• Provide the ability to use a company internal service store to order hardware, software and other IT services
• Keep track of your order status
• Display company news on the go
• Access your company address book including all existing contacts from your companies
• Active Directory or other directory services

The app is designed to handle all offered features and services in a very fast and easy-to-use manner. Rather than covering all possible actions when using a service desk or a service catalog, it takes the 80:20 approach and focuses on getting the most important 80 percent done as quickly and easily as possible. Matrix42 is constantly improving its iOS applications. While this app also works on the iPad, it is not yet optimized for the screen size. A HD version will be available soon.

M42 Mobile – Matrix42 iPhone App Walkthrough Video: http://vimeo.com/22070503.

Het bericht Matrix42 brengt iPhone App uit voor haar Service Management oplossingen verscheen eerst op Q&A ICT Dienstverlening B.V..

Het bericht Q&A nu op Twitter verscheen eerst op Q&A ICT Dienstverlening B.V..

Lees nu hier het nieuwste Technetmagazine.

Het bericht Technetmagazine nummer 2 mei 2011 verscheen eerst op Q&A ICT Dienstverlening B.V..